Privacy Policy

1. Data Controller

2. Personal Data We Collect

We may collect your personal data, such as:

• First and last name
• Phone number
• Shipping address
• Order information
• Conversations with us via the website, Line, Messenger, or other customer service channels
• Technical data about your use of the website, such as IP address, browser, cookies, and website usage data, to the extent necessary

3. Purposes of Processing

We use your personal data for the following purposes:

• To take orders, arrange delivery, and provide after-sales service
• To communicate with you about orders, delivery, returns, and refunds
• To answer enquiries, handle complaints, and provide customer service
• To keep the website secure and prevent fraud and abnormal use
• To comply with the law, accounting and tax obligations, and relevant government requirements
• To market or send news about products and promotions. Where the law requires consent, we will ask for your consent first

4. Legal Bases for Processing

The Company processes your personal data on the relevant legal bases, such as:

• To perform a contract, or to take steps before entering into a contract
• For the Company's legitimate interests, such as system security, fraud prevention, and customer relationship management
• To comply with the law
• With your consent, where the law requires consent

5. Disclosure of Personal Data

We may disclose personal data, only as necessary, to the following persons or organizations:

• Delivery service providers
• Website, hosting, security, or other relevant technical service providers
• Advisors, auditors, or other relevant professional service providers
• Government agencies or authorities empowered by law

6. Cross-border Transfers

As a rule, the Company does not send or transfer your personal data abroad, unless it is necessary to provide our services or to use the systems of certain service providers. Any such transfer will follow the criteria set by law, with appropriate personal data protection measures in place.

7. Retention Period

The Company keeps personal data only for as long as necessary for the stated purposes, for the period required by law, or as necessary to establish or exercise legal claims. After that, we will delete, destroy, or anonymize the data.

8. Security Measures

The Company uses appropriate technical and organizational security measures to prevent the loss of, and unauthorized access to, use, alteration, modification, or disclosure of personal data, including encrypted connections (such as SSL) as appropriate to our systems.

9. Cookies

Our website may use cookies and similar technologies to support how the website works, analyze usage, and improve your experience. You can set your browser to refuse some types of cookies. However, disabling some types of cookies may affect how the website works.

10. Your Rights as a Data Subject

Subject to the criteria set by law, you may have the following rights:

• The right to access and obtain a copy of your personal data
• The right to have your data corrected so that it is accurate, up to date, and complete
• The right to have your personal data deleted or destroyed
• The right to restrict the use of your personal data
• The right to object to the processing of your personal data
• The right to receive or transfer your personal data where the law allows
• The right to withdraw consent, where processing relies on consent
• The right to lodge a complaint with the relevant supervisory authority

11. Exercising Your Rights

If you wish to exercise your rights under Section 10, please contact the Company through the channels listed in Section 12. The Company may ask for additional information to verify your identity before acting on your request.

12. Contact Us

Phone

099-656-9196

Line Official

https://lin.ee/BAd19Ar

Facebook Messenger

https://m.me/Hommkesa1

13. Changes to This Policy

The Company may update this policy from time to time to keep it in line with the law, best practices, and our services. We will publish the updated version on the website together with its effective date.